FREQUENTLY ASKED QUESTIONS

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FAQ

Bark Belt Questions

Is the Bark Belt crash tested?

Yes, the Bark Belt is crash tested! Please follow this link to learn all about crash testing and the Bark Belt standards. Linked here.

Both the seat belt insert and ISOFIX attachment were tested against the C.A.S.E. methodology.

For secondary testing, the Bark Belt is strength tested by our manufacturer with forces similar to those used in human seat belt testing.

What size dogs does this Bark Belt work for?

The Bark Belt is designed for the most common dog types. We have two sizes, and medium and a large. Visit the Bark Belt 2.0 product page for a size guide.

The hardware and locking mechanisms of each belt variation are the same across both sizes, which means the Bark Belt sizes are based on dog height and belt length, not dog weight.

The Bark Belt comes in two sizes - Medium (32 inches or about 81 cm) and Large (40 inches or about 102 cm).

What is the weight limit for each Bark Belt size?

The max tested weight for the bark belt is 75lbs. The accident simulated a violent head-on collision, which is a very uncommon accident (less than 2% of total accidents in 2021).

That said, we believe that a bark belt will provide a level of protection above nothing if you're dog is currently unrestrained, regardless of size.

Please keep in mind, this statement is based on our opinion and does not represent any testing from a third party. This assumption is based on a less violent collision produces less energy than a violent one, therefore a larger dog would experience less force in a less-violent collision.

What is the maximum length of the Bark Belt?

We have two sizes for Bark Belts; Medium and Large

Medium = 32" or about 81cm

Large = 40" or about 102cm

Does my dog have to wear a harness with the Bark Belt?

YES. The Bark Belt must be attached to the back side of a dog harness. Please do not attach the bark belt to any other area of the harness besides the back.

What kind of harness should I use with the Bark Belt?

Bark Belt is developing their own crash tested harness, that should be announced soon. In the meantime, we recommend using a crash tested harness from a reputable brand. Their harness design is compatible with the Bark Belt.

Will the Bark Belt work with my vehicle?

We cannot guarantee the Bark Belt will work with all car models, but the two systems we have in place are compatible with most vehicles. If you purchase the Bark Belt and it does not work with your vehicle, please contact us for a refund and to see if we can make a special order.

What if my dog does not like harnesses?

We recommend starting positive reinforcement training with your dog ASAP. Specifically this training should be centered around getting your dog comfortable with their harness and wearing it. Here is a video we recommend to help with this training

Which states have laws against driving with an unrestrained dog?

Within the past few years, many states have begun to pass laws against driving with an unrestrained dog in your car. Here is a website that tracks the states that currently have laws in place (scroll to the bottom).

An unrestrained dog can be highly distracting for a car driver. According to a study by AAA, up to 30% of dog parents have reported being distracted by their dog while driving. In some cases your insurance company might even void your claim if your dog is unrestrained.

Domestic Shipping & Returns

What is the shipping policy?

Once your order is placed, you will receive a confirmation email letting you know that our fulfillment team has received your order. Once your order is fulfilled, you will receive an email notification with your tracking information. Shipping fees are non-refundable in the case of returns.

What is your return policy?

We’ll accept return requests for items that are unused. The product(s) must be in their original packaging, if applicable, in the same condition it was received. If you wish to return your item, we must receive your request within 15 calendar days of the date you received your item.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

What is your refund policy?

Once we receive your returned item, our team will review your request and inspect the item. We will send you an email to confirm that we’ve received your item and are processing your request. We’ll follow up with another email once the request has been processed to let you know if your return was approved. If approved, the money will be refunded to your original method of payment within one week. All payment companies are different in the amount of time it takes to confirm a payment, so it will likely take a minimum of a few days for the refund to show up in your bank statement.

International Shipping & Returns

What is your international shipping policy?

All international shipments are shipped using USPS. We estimate time of delivery will take anywhere from 9-15 business days; this is highly dependent upon the customs clearance process.

What is your international shipping return/exchange policy?

All international sales are final and cannot be returned or exchanged.

Are taxes and duties included in my shipping costs?

No, duties, taxes, and carrier surcharges (“Landed Costs”) are NOT included in your total. You can visit this website (https://www.simplyduty.com/import-calculator/) to calculate the additional fees.

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